Responsible gambling

We are committed to responsible gaming. We seek to not only comply with all legislation and guidelines provided by online gaming and content bodies, but to exceed them. However, while most players enjoy poker, we are aware that a small percentage may try and gamble when under the legal age limit or for whom gambling may assume too large a role in their life.

Keeping control

Whilst the majority of people do gamble within their means, for some it can spiral out of control. In order to help you keep control we would like you to remember the following:
 

• Gambling should be entertaining and not seen as a genuine way of making money
• Avoid chasing losses
• Only gamble what you can afford to lose
• Keep track of the time and amount of money you spend gambling
• If you need help, use the deposit limits and time limits on the player protection page to control the amount you can spend
• If you need to have a break from gambling then you can use our exclusion options within the player protection section

Know when to Fold

Online gambling is another form of entertainment and it is essential for players to understand that. If gambling has placed a burden on your life either financially or emotionally, we suggest you ask yourself the following 20 questions:

  1. Did you ever lose time from work or education due to gambling?
  2. Has gambling ever made your home life unhappy?
  3. Did gambling affect your reputation?
  4. Have you ever felt remorse after gambling?
  5. Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
  6. Did gambling cause a decrease in your ambition or efficiency?
  7. After losing did you feel you must return as soon as possible and win back your losses?
  8. After a win did you have a strong urge to return and win more?
  9. Did you often gamble until your last dollar was gone?
 10. Did you ever borrow to finance your gambling?
 11. Have you ever sold anything to finance gambling?
 12. Were you reluctant to use "gambling money" for normal expenditures?
 13. Did gambling make you careless of the welfare of yourself or your family?
 14. Did you ever gamble longer than you had planned?
 15. Have you ever gambled to escape worry or trouble?
 16. Have you ever committed or considered committing, an illegal act to finance gambling?
 17. Did gambling cause you to have difficulty in sleeping?
 18. Do arguments, disappointments or frustrations create within you an urge to gamble?
 19. Did you ever have an urge to celebrate any good fortune by a few hours of gambling?
 20. Have you ever considered self-destruction or suicide as a result of your gambling?

Most compulsive gamblers will answer yes to at least seven of these questions. If you would like to seek professional advice, please click on one of the following links: